Privacy Policy

Effective Date: February 25, 2026

CozieHaus (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or book our services.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Event or campsite location

  • Booking details

  • Payment information (processed through secure third-party providers)

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

  • Process bookings and payments

  • Deliver and manage reservations

  • Communicate about your booking

  • Send confirmations, updates, or service notifications

  • Respond to inquiries

  • Improve our website and services

  • Comply with legal obligations

We do not sell your personal information.

3. Payment Processing

Payments are processed through secure third-party payment providers. CozieHaus does not store full credit card numbers on our servers.

Payment processors may collect and store information according to their own privacy policies.

4. Marketing & Communications

With your consent, we may send:

  • Booking confirmations

  • Service updates

  • Promotional emails

  • Special offers

You may opt out of promotional communications at any time by clicking “unsubscribe” in emails or contacting us directly.

Transactional messages related to active bookings cannot be opted out of.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve functionality

  • Analyze website traffic

  • Understand visitor behavior

You may disable cookies through your browser settings, though this may affect website performance.

6. Information Sharing

We may share information only when necessary to:

  • Process payments

  • Complete campground or location coordination

  • Provide add-on services (such as catering, if applicable)

  • Comply with legal requirements

  • Protect our rights and property

We do not sell or rent personal information to third parties.

7. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

By using our website, you acknowledge this inherent risk.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill booking obligations

  • Maintain financial and tax records

  • Comply with legal requirements

After that period, information may be securely deleted.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will delete it.

10. Third-Party Links

Our website may contain links to third-party websites (such as campground sites or social media platforms). We are not responsible for the privacy practices of those websites.

11. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent to marketing communications

To exercise any of these rights, contact us using the information below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Your continued use of our website and services after changes are posted constitutes acceptance of those changes.

13. Contact Information

CozieHaus
Based in Sioux Falls — delivering setups across South Dakota, Minnesota, Nebraska and Iowa.

Phone: 605-254-8155
Email: coziehaus@gmail.com
Website: www.coziehaus.com

By using our website or booking our services, you acknowledge that you have read and agree to this Privacy Policy.